PRIVACY POLICY
CleanListed™
Effective Date: March 25, 2026
Last Updated: March 25, 2026
This Privacy Policy explains how Northbound Software Group d/b/a CleanListed ("CleanListed," "we," "us," or "our") collects, uses, discloses, stores, and otherwise processes personal information when you access or use the CleanListed website, applications, messaging tools, listings, reports, boosts, badges, and related services (collectively, the "Services").
This Privacy Policy also describes certain choices and rights you may have, depending on where you live and subject to applicable law.
This Privacy Policy applies to personal information we collect:
This Privacy Policy does not apply to:
The Services are intended only for individuals who are at least 18 years old. The Services are not directed to children or teens.
If we learn or reasonably believe that we have collected personal information from or about a person under 18 in connection with the Services, we may suspend or terminate the account, remove associated content, restrict access, and delete or retain information as permitted or required by law and this Privacy Policy.
The personal information we collect depends on how you use the Services. We may collect the following categories of information.
We may collect:
We may collect information you submit in connection with listings, device checks, and marketplace activity, including:
We may collect:
We may collect information related to paid features and one-time purchases, including:
We may automatically collect:
We may collect location-related information, including:
Raw or more precise location information may be used internally for trust and safety, eligibility, fraud prevention, and platform operations. Other users may see more limited location output, such as city, state, or approximate distance, rather than your raw coordinates, and we do not disclose your precise coordinates to other users merely because you set a location.
We may collect or create information used for trust and safety, fraud prevention, moderation, and compliance, including:
We may generate internal data, summaries, analytics, or inferences from the information above, including:
We may collect personal information:
We may use personal information for the following purposes.
We use personal information to:
We may use personal information to:
We may use personal information to:
We may use personal information to:
If we offer promotional or marketing communications in the future, you will be able to opt out as described in those messages or by contacting us.
We may use personal information to:
We may use personal information to:
We may use automated tools, rules-based systems, machine-learning systems, and human review for trust and safety, fraud prevention, listing quality review, photo screening, support, analytics, security, and product improvement.
This may include automated or vendor-assisted screening of uploaded listing photos for safety and quality issues, including screenshot or stock-image concerns and whether the phone appears to be the main subject, and automated or vendor-assisted device-status checks using submitted IMEI or similar device identifiers together with listing-related comparison inputs to evaluate blacklist, lost-or-stolen, lock-status, mismatch, and similar trust and safety outcomes.
CleanListed’s authorized personnel, contractors, service providers, and internal administrative tools may access, review, correlate, analyze, summarize, and use account data, listings, photos, media, reports, messages, block and report history, moderation records, support records, paid-feature records, investigation records, security logs, and related operational metadata for trust and safety, fraud prevention, customer support, legal compliance, quality assurance, security, investigations, enforcement, service operations, and product improvement, subject to this Privacy Policy and applicable law.
We may also use internal administrative or AI-assisted tools to help review, summarize, or answer internal operational questions about alerts, users, listings, moderation, support, security, boosts, emails, and related administrative workflows.
We may disclose personal information in the following ways.
We may disclose personal information to vendors and service providers that help us operate the Services, including:
Depending on the feature and environment, the Services may currently rely on service providers such as:
We may change providers over time. This Privacy Policy covers equivalent providers that perform similar functions for us.
We may disclose information to other users or make it visible through the Services when you choose to post, list, message, review, rate, or otherwise interact on the platform.
Depending on the feature, other users may see limited seller- or listing-related information such as listing details, listing photos, first name and last initial or other display information, city and state, review or rating summaries, sold status, related marketplace activity, and limited verification-related output such as masked IMEI last-four digits or similar verification summaries where needed to support the marketplace workflow. Raw ZIP codes, precise coordinates, internal moderation records, security logs, and similar internal fields are not disclosed to other users merely because a listing is visible. Payment credentials submitted through processor-hosted checkout flows are handled by the payment processor and are not disclosed to sellers or other marketplace users.
We may disclose personal information to courts, regulators, law enforcement, governmental authorities, tax authorities, consumer-protection authorities, marketplace-compliance bodies, or other third parties where we believe disclosure is reasonably necessary or appropriate to:
We may disclose or transfer personal information in connection with an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or other corporate transaction.
We may disclose personal information where you direct us to do so or where you otherwise consent.
We may use, disclose, or publish aggregated, anonymized, or de-identified information for lawful purposes.
We and our vendors may use cookies, SDKs, local storage, log files, session technologies, and similar technologies to operate the Services, remember preferences, authenticate sessions, analyze performance, detect fraud, and understand usage.
These technologies may be used for:
We currently use analytics and service-functionality technologies. Optional analytics are only turned on after the in-product consent prompt is accepted.
We do not currently describe cross-context behavioral advertising, ad-network tracking, or retargeting technologies in this Privacy Policy because those practices are not part of the current product behavior described here.
You may be able to control certain cookies or similar technologies through your browser or device settings. However, disabling some technologies may affect functionality.
If you purchase a paid feature, we may collect and maintain records relating to the purchase, billing status, taxes, invoices, receipts, quote IDs, price-lock records, boost-related records, badge or IMEI-check records, related listing or verification references, and payment reconciliation.
Some paid features may be offered using dynamic pricing, limited-time offers, demand-based pricing, or short-lived quoted prices. We may keep records of quoted or locked pricing, related parameters, and purchase reconciliation data to administer purchases, prevent abuse, support customer service, resolve disputes, and enforce our Terms.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, operate the marketplace, complete paid-feature purchases, comply with law, resolve disputes, enforce our agreements, detect fraud, protect security, and maintain business records.
Retention periods vary by category of information and use case. In general:
We may retain information for longer than our baseline retention periods where necessary for legal holds, litigation, disputes, chargebacks, fraud or abuse review, moderation appeals, audits, regulator requests, incident response, security investigations, or other permitted legal or operational reasons.
Removal from public display does not necessarily mean immediate deletion from internal systems. We may also retain information in backups, archives, logs, and other internal records for a period of time after deletion or account closure, subject to applicable law.
We use administrative, technical, and physical safeguards designed to help protect personal information. These may include access controls, authentication measures, vendor management, logging, monitoring, and security practices designed to protect confidentiality, integrity, and availability.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may have the following choices, depending on how you use the Services:
You may update certain account or profile information through your account settings.
You may control browser or device location permissions through your device or browser settings.
If we send marketing emails in the future, you may opt out using the unsubscribe link in those messages or by contacting us.
You may manage some cookies or similar technologies through browser or device settings.
You may choose whether to purchase optional paid features such as boosts, checks, reports, or similar tools.
Depending on where you live and subject to applicable law, you may have rights to:
To submit a privacy rights request, contact us at:
Email: legal@cleanlisted.com
Mail: 3537 N Steele Blvd, Suite 110, Fayetteville, AR 72703, United States
We may need to verify your identity before completing a request. We may deny or limit requests where permitted by law, including where an exemption applies, where we cannot verify your identity, or where the information must be retained for legal, security, fraud-prevention, transaction, or compliance reasons.
If applicable law gives you the right to appeal a denial of a request, you may do so by replying to our response or contacting us again at the address above with "Privacy Appeal" in the subject line.
This section applies to California residents to the extent the California Consumer Privacy Act, as amended ("CCPA"), applies.
The sections above titled "Personal Information We Collect," "Sources of Personal Information," "How We Use Personal Information," and "How We Disclose Personal Information" describe the categories of personal information we collect, the sources of that information, the business or commercial purposes for collecting and using it, and the categories of third parties to whom we disclose it.
Depending on the facts, the categories of personal information we may collect or disclose about California residents may include identifiers, customer records, commercial information, internet or network activity, geolocation data, audio/electronic/visual information, inferences, and other information described above.
Based on the current product behavior described in this Privacy Policy, we do not currently sell personal information for money, and we do not currently share personal information for cross-context behavioral advertising as those terms are used under California law.
We do not currently use or disclose sensitive personal information for purposes that would require a separate right to limit beyond providing the Services, security, fraud prevention, compliance, and other permitted business purposes.
California residents may submit requests to know, correct, delete, or obtain a copy of certain personal information, and may exercise any applicable rights as described in the U.S. State Privacy Rights section above.
We do not currently state that we respond to Global Privacy Control signals. If that changes, we will update this Privacy Policy accordingly.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Some browsers may transmit "Do Not Track" signals. Because there is not a universally accepted standard for DNT, we do not currently respond to DNT signals.
The Services are intended primarily for users in the United States. If you access the Services from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions where we or our vendors operate.
The Services may link to, integrate with, or rely on third-party services, including sign-in providers, payment processors, IMEI or device-data providers, mapping providers, analytics vendors, email providers, AI providers, security vendors, and support tools. Their privacy practices are governed by their own policies, not this Privacy Policy.
We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last Updated" date. If we make material changes, we may provide additional notice where appropriate.
Your continued use of the Services after the effective date of the updated policy, to the extent permitted by law, indicates your acknowledgment of the updated policy.
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Northbound Software Group d/b/a CleanListed
3537 N Steele Blvd, Suite 110, Fayetteville, AR 72703, United States
Email: legal@cleanlisted.com
Support: support@cleanlisted.com
