These rules explain what can be listed, what sellers must disclose, how photos should work, how paid trust or promotion features are handled, and what behavior can lead to removal or restriction.
Listings must be for iPhones the seller owns or is fully authorized to transfer. The seller must have the legal right to market, sell, and hand off the device.
Devices may not be stolen, counterfeit, unlawfully obtained, materially misdescribed, or offered in violation of financing, lease, MDM, enterprise, or similar restrictions that have not been clearly disclosed.
Listings for broken phones, nonfunctional devices, parts-only devices, or devices that are not meaningfully usable as represented may be removed unless CleanListed later adds a clearly labeled flow for that category.
Sellers must accurately disclose the exact model, storage, condition, carrier or lock status, battery health information where requested, repair history, parts history, activation-lock status, and any known defects or limitations.
Material problems cannot be hidden in chat after a buyer shows interest. If a device has financing issues, blacklist concerns, enterprise restrictions, replacement parts, water damage, camera issues, button failures, charging issues, or similar limitations, those facts must be disclosed before the meetup.
Listings must describe the exact phone being offered. Do not substitute another device after generating interest, after receiving a trust signal, or after obtaining a paid feature.
Photos must show the real device being offered. Use clear current images of the phone from multiple angles so the listing reflects the actual condition.
Do not use stock images, catalog images, screenshots, repeated images from another listing, or photos where the phone is not the main subject. Misleading or low-signal media may be rejected or removed.
Do not upload content that violates another person’s privacy, intellectual-property rights, or the law.
CleanListed may remove listings or restrict accounts involved in fraud, harassment, threats, impersonation, fee evasion, counterfeit devices, stolen-property activity, deceptive listing practices, or attempts to bypass platform safety and verification controls.
Users may not misuse chat, submit false reports, manipulate reviews, evade paid-feature rules, or use the marketplace to facilitate unlawful conduct.
Automation, scraping, or reuse of marketplace data outside permitted use is prohibited under the Terms.
Boosts, badges, reports, and similar paid or trust-related features are optional platform tools. They do not guarantee ranking position, buyer interest, a successful sale, or a problem-free transaction.
Paid promotional or trust features can be denied, removed, withheld, or revoked if a listing becomes ineligible, if the device or listing details change, or if CleanListed detects fraud, policy abuse, or safety risk.
Eligibility for paid features depends on listing quality, trust and safety requirements, compatibility rules, and payment validation.
Use in-app tools to report suspicious activity, unsafe behavior, or policy violations. Blocking and reporting tools are there to help surface problems, but they do not guarantee a specific enforcement outcome.
CleanListed may investigate, decline to investigate, preserve records, remove content, limit messaging, or restrict accounts based on trust, safety, fraud, legal, or operational concerns.
Review and reputation signals must reflect real marketplace experience. Do not post misleading reviews or retaliatory abuse.
Meet in a public, well-lit, monitored place when possible. Inspect the device carefully before handing over money or possession.
Keep communication in-app until you are comfortable proceeding. If the device, seller, or meetup circumstances differ materially from the listing, stop the exchange and leave.
Review Safety tips before meeting another user.
These rules are meant to make enforcement clearer and easier to find, but the Terms of Service still govern the marketplace. CleanListed may revise these standards as product features, legal obligations, or trust and safety needs change.
Do not continue a meetup or purchase just because a listing is live. Leave, block, and report suspicious behavior if anything feels unsafe or materially different from the listing.
